Privacy Policy
Last Updated: [March 2024]
Thank you for choosing Elite Vocal Academy ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
1. Introduction
We value your privacy, and this privacy policy details the information we collect and how it is used. Please read this policy carefully to understand how we handle your personally identifiable information.
This policy applies under the Data Protection Act 1998, the General Data Protection Regulation (GDPR) until May 25, 2018, and any applicable national laws in the United States.
2. Personal Information We Collect
2.1 Transactional Data
We collect information directly from you, such as when you fill in forms on our site, register for our services, or communicate with us. Additionally, we gather information about your visits to our site, including location and traffic data. The data submitted through contact forms is encrypted using security features such as SSL, TLS, and hashing encryption.
The legal basis for processing this data is your consent.
2.2 Financial Data
For our monthly subscription-based online service, we require personal information such as your name, address, and email for billing purposes. Payment information is securely encrypted by our payment merchants (WIX Payment Processing). You can cancel your subscription at any time.
The legal basis for processing this data is to fulfill your order.
2.3 Marketing Data
You can opt in for email marketing through various forms on the elitevocalacademy.com website. Your data is collected with explicit consent and securely transmitted to our email marketing service, WIX, in compliance with GDPR policies.
You can unsubscribe at any time through the "Unsubscribe" link in marketing emails or by contacting elitevocal@outlook.com.
2.4 Social Media
We use Facebook, Instagram, X (formerly Twitter), and other social media platforms for marketing purposes, providing anonymized data on advertising performance without identifying individual users.
3. Storage of Personal Data
The information we collect is stored within the United States. We take reasonable steps to secure your personal information in accordance with this privacy policy.
While we implement security measures, we cannot guarantee complete security over the internet. You are responsible for the associated risks when transmitting personal information.
4. Use of Your Information
We use your information for various purposes, including providing and improving our services, fulfilling orders, and sending you relevant information about our services. We may also inform you about other services we offer if you haven't opted out.
We obtain your explicit opt-in consent before sharing personal data with external companies for marketing.
5. Disclosure of Your Information
We do not share personal data unless lawful, required by law, or with your permission. Disclosure may occur during business sales, asset transfers, or legal obligations.
6. Cookies
By using our website, you consent to our use of cookies. Details of cookies used by third-party providers are available on our website.
7. Retention of Data
We store data necessary for providing services for as long as lawful or required by legal obligations.
8. Third-Party Processors
We use third-party services with minimal, anonymized data to effectively run our business and services. We ensure their compliance with data protection laws.
9. Your Rights
Under US data protection laws, you have rights to access, rectify, and erase your data. You can exercise these rights by contacting us at elitevocal@outlook.com.
10. Cyber Security
For our Cyber Security Policy, email elitevocal@outlook.com for a complete copy.
11. Changes to Privacy Notice
We may update this privacy notice; the latest version is on elitevocalacademy.com. We may notify you of changes via email.
12. Hosting
EliteVocalAcademy.com is hosted securely in the U.S. by a third party, managed by WIX.
13. Contact Information
If you have questions about data collection or wish to discuss data protection and privacy, contact elitevocal@outlook.com.